Refund Policy
01Standard subscriptions
Monthly and annual subscription customers may request a refund within seven (7) days from the date of purchase if the product has not been used. To request a cancellation or refund, email hello@growero.io with your order number.
02Lifetime deal purchases
Lifetime deal purchases use the refund window shown on the lifetime deal page or checkout partner. For the current Growero lifetime deal, that window is sixty (60) days from purchase.
If you bought through a partner marketplace, request the refund through that marketplace when required by their process.
03Refund processing
Approved refunds are processed within seven (7) business days and are credited to the original payment method used at purchase.
04Non-Refundable Items
Refunds will not be provided for standard subscription requests submitted after the seven-day window, used subscription accounts, or lifetime deal requests submitted after the applicable lifetime deal refund window.
05Customer Support
If you have any questions regarding cancellations, refunds, or this policy, please contact us at hello@growero.io.
06Additional Notes
Growero reserves the right to modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy.
This policy is governed by and construed in accordance with the laws of India.