Terms of Service

“We”, “us”, and “our” refer to Growero, a product and brand of Pulsense Intelligent Solutions Private Limited. “You” refers to website users. By accessing Growero.io, you agree to these terms. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use any services.

Users must be of legal age in their jurisdiction or have parental consent to use this platform. The platform cannot be used for illegal purposes or to violate any laws in your jurisdiction, including but not limited to copyright restrictions.

Transmitting any malicious code, worms, or viruses is strictly prohibited. Any violation of these terms will result in immediate termination of your services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission by us.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk. This site may contain certain historical information which is not current and is provided for reference only.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the service.

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to our refund policy. We have made every effort to display as accurately as possible the features of our products. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our platform. You agree to promptly update your account and other information, including your email address and payment method details.

Subscription fees are non-refundable except when services cease through company fault. Contact support at hello@growero.io for issue resolution. Refunds process within 30 days of purchase; requests after 30 days are rejected. Monthly, yearly, and quarterly plans qualify for the 30-day policy.

Refunds are denied when:

• Account suspension occurs due to suspicious activity
• Terms of Service violations exist or cancellation was not requested before renewal
• Plans were purchased at discounted rates
• User realizes preference for alternative software
• Requested features are not available or scheduled

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Certain content, products, and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites. We do not warrant and will not have any liability or responsibility for any third-party materials, websites, or for any other materials, products, or services of third parties.

If you send certain specific submissions or creative ideas, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.

In addition to other prohibitions as set forth in these terms, you are prohibited from using the site or its content:

• For any unlawful purpose
• To solicit others to perform or participate in any unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the service

Your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied. In no case shall Growero, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

You agree to indemnify, defend, and hold harmless Growero and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these terms or your violation of any law or the rights of a third party.

In the event that any provision of these terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement. These terms are effective unless and until terminated by either you or us. You may terminate these terms at any time by notifying us that you no longer wish to use our services. If in our sole judgment you fail to comply with any term or provision of these terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

These terms and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of India. Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. These terms constitute the entire agreement between us regarding our service and supersede any prior agreements.

Questions about these Terms of Service should be sent to us at hello@growero.io or mailed to: Pulsense Intelligent Solutions Private Limited, 4, RH 53, Saregama CHS, MIDC II, Dombivli East, Thane 421203, India.